This page provides an overview of essential city services available to Austin residents. These services support daily life, public safety, infrastructure, and community well‑being. Each section includes a simple description of what the service does and when residents typically interact with it.
Public Safety Services
Austin Police Department (APD)
- Emergency response and law enforcement
- Community policing and neighborhood patrols
- Traffic enforcement and accident response
- Crime reporting and investigations
Austin Fire Department (AFD)
- Fire suppression and rescue operations
- Emergency medical response
- Fire safety inspections
- Wildfire prevention and education
Austin-Travis County EMS
- Emergency medical services
- Ambulance transport
- Community health programs
- Disaster response support
Utilities and Infrastructure
Austin Energy
- Electric service and billing
- Outage reporting and restoration
- Energy efficiency programs
Austin Water
- Drinking water and wastewater service
- Water conservation programs
- Leak reporting and emergency alerts
Austin Resource Recovery
- Trash, recycling, and compost collection
- Bulk and brush pickup
- Household hazardous waste disposal
Transportation and Mobility
Transportation and Public Works Department
- Street maintenance and repairs
- Traffic signal management
- Sidewalk and bike lane improvements
- Vision Zero safety programs
Parking Services
- Metered parking management
- Residential parking permits
- Parking enforcement
Planning and Development
Development Services Department
- Building permits and inspections
- Zoning and land use review
- Code compliance and enforcement
Housing Department
- Affordable housing programs
- Home repair assistance
- Tenant and landlord resources
Parks and Community Services
Parks and Recreation Department (PARD)
- City parks and greenbelts
- Recreation centers and pools
- Community programs and events
- Nature preserves and trails
Library Services
- Public libraries and branches
- Digital resources and e‑books
- Community classes and workshops
Environmental and Sustainability Services
Watershed Protection Department
- Flood control and drainage
- Creek and watershed management
- Water quality monitoring
Office of Sustainability
- Climate action initiatives
- Food access programs
- Community sustainability resources
Animal Services
Austin Animal Center
- Pet adoption and fostering
- Lost and found pets
- Animal protection and field services
Data Sources
- City of Austin
- Austin Energy
- Austin Water
- Austin Resource Recovery
- Parks and Recreation Department