This page provides an overview of essential utility providers serving Austin residents. These services include electricity, water, gas, internet, waste collection, and other core household utilities. Each section includes a brief description of what the provider offers and when residents typically interact with them.
Electricity
Austin Energy
- Primary electric utility for Austin
- Billing and account management
- Outage reporting and restoration
- Energy efficiency programs and rebates
Water and Wastewater
Austin Water
- Drinking water service
- Wastewater and sewer service
- Leak reporting and emergency alerts
- Water conservation programs
Natural Gas
Texas Gas Service
- Residential and commercial natural gas
- Gas leak reporting
- Billing and service requests
- Energy efficiency programs
Trash, Recycling, and Compost
Austin Resource Recovery
- Trash, recycling, and compost collection
- Bulk and brush pickup
- Household hazardous waste disposal
- Zero Waste programs and education
Internet and Cable Providers
Availability varies by neighborhood. Common providers include:
AT&T
- Fiber and DSL internet
- Home phone and TV packages
Google Fiber
- High-speed fiber internet
- Available in select neighborhoods
Spectrum
- Cable internet and TV
- Wide service coverage
Astound Broadband
- Cable and fiber internet options
- Residential and business plans
Phone Service Providers
Major wireless carriers serving Austin include:
- AT&T
- T-Mobile
- Verizon
- Various MVNOs (prepaid and budget carriers)
Stormwater and Drainage
Watershed Protection Department
- Flood control and drainage maintenance
- Creek and watershed management
- Stormwater infrastructure
Street and Traffic Services
Transportation and Public Works Department
- Street repairs and maintenance
- Traffic signal operations
- Sidewalk and mobility improvements
Customer Service and Billing
City of Austin Utilities
- Combined billing for electricity, water, wastewater, and waste services
- Payment assistance programs
- Account setup and transfers
Data Sources
- Austin Energy
- Austin Water
- Austin Resource Recovery
- Texas Gas Service
- City of Austin Utilities